Dog Boarding Terms and Conditions

All bookings are subject to Little Barks Terms and Conditions. Submission of a booking constitutes acceptance of these terms and your continued use of our services confirms your acceptance of the terms in force each time you use Little Barks.

The Terms and Conditions set out an agreement between ‘you’ the owner and ‘us’ or ’we’ Little Barks, the service provider.

Your Booking:

1. Bookings are not confirmed until the deposit has been paid, which is due at the time of booking.

2. Once the booking deposit has been paid to Little Barks, you agree to pay the balance within 7 days before the start of your dog's stay.

3. You confirm that you agree that if you cancel your booking for whatever reason, your deposit is non–refundable and non-transferable.

4. You understand that provisional bookings are not accepted. 

5. All dogs must be up to date with their vaccinations, worming, tick and flea treatments. You must provide the vaccination booklet at the start of their first board and then subsequently after each booster. You must present your dog flea free at the time of boarding.

6. The minimum stay is 2 days at the daily rate.

7. In the event of any emergency if Little Barks is unable to proceed with the board we will endeavour to transfer the board to another licensed home boarder, or your emergency contact. We reserve the right at our discretion to cancel the booking and refund your deposit without any liability to Little Barks.

8. If you collect your dog before the confirmed end date of the board you will not receive a refund.

9. Little Barks is not subject to Distance Selling Regulations. By paying your deposit you are confirming your booking and therefore entering a legal contract with Little Barks subject to these Terms and Conditions.

Your Dog Details

1. You agree to provide full, honest and detailed information in the Booking Form about your dog/s and agree to our terms and conditions. During your continued use of Little Barks services you agree to keep us informed of any changes to your dog/s Booking Form. Failure on your part to disclose any matter whether material fact or not, which in our view might render your dog unsuitable to use this home boarding service will amount to breach of conditions and termination of your dog’s stay without refund.

2. We are unable to accept dogs with aggression problems towards other dogs or people and subject to the terms of the Dangerous Dogs Act 1991.

3. We are happy to accept bookings for unspayed bitches, however we cannot board bitches in season. If you believe your dog is due in season during her board you must inform us. If a bitch comes into season whilst boarding with us, your emergency contact will be contacted to collect the dog without refund.

4. You confirm your dog is non-aggressive. Should it show aggressive tendencies towards other dogs or people, you accept that he/she will be placed in a dog boarding kennel until your return. There will be no refund of the boarding fees you have paid to Little Barks and any additional fees charged by the kennels will be payable by you.

5. You have disclosed any known dangers associated with your dog.

6. You confirm that you agree should your dog’s behaviour become uncontrollable, destructive or unreasonable, you accept that he/she will be placed in a dog boarding kennel until your return. There will be no refund of the boarding fees you have paid to Little Barks and any additional fees charged by the kennels will be payable by you.  In addition, you agree to pay the cost of any damage caused by your dog to our home.

7. If you prefer/agree to your dog being exercised off lead, please note this on the booking form accordingly.  In doing so you accept responsibility for third party liability.

8. Little Barks will care for your dog as you would, and whilst we will make every effort to ensure  your dog/s is cared for to our usual high standards we cannot be liable for loss, injury or death either inside or outside of the our home whilst in our care.

9. You agree that we are not expected to accept dog’s that insist on sleeping on our bed at night. If your dog requires close contact at night please make this known.

10. Little Barks expect total honesty regarding your dog’s behaviour before your dog’s stay. If you are worried about how your dog will settle, a trial stay is recommended (one over-night) at the standard rate.

11. Your dog is expected to be under control at all times, trained and not over boisterous in the home.

12. You confirm that you are the legal owner of your dog.

13. You confirm that your dog has not been ill with any contagious disease or condition within the past 30 days and that your dog has received all the necessary vaccinations.

14. You understand that under no circumstances will Little Barks be liable for consequential damages or damages beyond the replacement value of your dog.

15. Any conditions requiring the administration of medicine to the dog/s must be fully discussed with the us. Dosage rates etc. should be given in writing before their stay.  Any changes in medication required must be communicated to us in a timely manner.

16. You give permission to board your dog/s together with our resident dog/s and any other dogs on the premises being cared for by us at the time of your dogs stay.

17. By booking with Little Barks you agree to our terms and conditions.

Veterinary Details

1. Little Barks use all care to ensure the happiness, safety and welfare of your dog/s. If however your dog becomes unwell or has an accident during his board we will take him to a Veterinary Surgery. You agree for Little Barks and advice from a qualified veterinary surgeon to make any decisions regarding your dog’s health/welfare, providing it is acting in the best interest of your dog. An emergency contact number for you or someone to make these decisions on your behalf will be required.  You agree to be responsible for payment of veterinary fees incurred upon your return. We do recommend that your dog is insured against sickness, accident, injury and third party liability prior to the start of the board. The booking form gives the carer authorisation to take your dog/s to the Vet’s if necessary, whilst also confirming you will reimburse Little Barks any fees or pay the Veterinary Surgery directly, which-ever applies.

2. You agree that if your dog attacks, or is involved in a fight with, another dog (and/or person) causing injury to that dog (and /or person), you will be responsible for any losses incurred as a result including, but not limited to, payment of veterinary fees in respect of injuries to another animal caused by your dog. We recommend but do not insist that your dog be insured against sickness, accident, or injury and for third party liability prior to boarding.

3. The client is responsible for any veterinary bills, no matter how they are incurred whilst the pets are in the care of Little Barks.

Damage to the property

1. Your dog must not be known to chew, scratch or destroy furniture or house fittings under normal circumstances. Should your dog’s behaviour become uncontrollable, destructive or unreasonable, you accept that he/she could be placed in a dog boarding kennel at your own expense until your return.

2. Any damages caused by your dog to our home or possessions other than reasonable wear and tear will be paid for by you directly to your dog’s carer on your return.

Your Dog’s Holiday

1. You agree that if in extreme cases a dog is found to be destructive, aggressive, agitated, stressed, completely unmanageable in the home or highly anti-social, we may refuse to board your dog for the remainder of the stay. We will have no option but to contact you or your emergency contact. Your emergency contact will be expected to provide alternative care or arrangements will be made to kennel your dog at your cost. Every effort will be made to avoid such an event by providing an honest account of your dogs and by having the open and frank discussion at the visit. Remember we do not believe in kennelling but not all dogs are suitable for home boarding.

2. You agree that your dog must be fully vaccinated before any stay (copies to be supplied).

3. All dogs must be treated for fleas and worms prior to arrival in our home.  In the event of flea infestation Little Barks will treat your dog at your expense. You agree that flea infestation in a carer’s home is a very serious matter and must be avoided at all costs. In the event of this happening you may be additionally charged by Little Barks for household treatment and compensation for loss of earnings following an infestation.

4. You agree to deliver your dog in a clean condition. Any dog requiring regular grooming should also be provided with appropriate grooming equipment.

5. You agree to provide enough food for the entire duration of your dog’s stay, any treats allowed, your dog’s own bedding, any medication required, toys, lead and any other material requirements your dog requires or items which will help your dog to settle. If insufficient food is supplied at the start of the board you agree to refund the costs incurred purchasing more food.

6. You agree that after 2 weeks following your stated return date you have not returned to collect your dog(s) and every attempt has been made to contact you and your emergency contact number without success then your dog(s) will be put up for re-homing.

7. Little Barks reserves the right at all times to refuse access to clients of our booking service if it is in the interest of Little Barks without liability, without cause, with or without prior notice.

8. You agree that your dog will socialise with other dogs and you accept the risks involved and agree that Little Barks are not liable for any illnesses or injuries resulting during your dog’s attendance.

9. You recognise the risks associated with Little Barks transporting your dog to and from the property, to a vet or on any other walks or days out and you expressively relinquish any and all claims against Little Barks.

Insurance

1. Little Barks are covered by business public liability insurance with care custody and control extension liability to animals. Insurance does not cover any costs that may be incurred, either veterinary or other as a result of sickness, accident or damage caused to or by any guest dog.

2. It is recommended but not essential that client’s take out their own veterinary insurance and leave policy details on record.

Cancellation

If you need to cancel your booking for any reason, you will not receive a refund of the deposit paid.